PRIVACY POLICY

BY INDIVA’s Privacy Policy

This privacy policy will explain how our company uses personal data collected from you upon your use of our website.

WHAT DATA DO WE COLLECT?

 

We receive, collect and store any information you enter on our website which includes the following:

 

We may measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

 

HOW DO WE COLLECT YOUR DATA?

 

In short, we collect information that you provide to us.

 

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. This is also done when you:

 

  • Send us a message through our contact form

  • Voluntarily subscribe to our newsletter

  • Register when you make a purchase

  • When you make a purchase through our store

 

HOW DO WE STORE YOUR DATA?

 

We do not store your data on any external systems. Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through our website provider Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

 

YOUR RIGHTS WITH RESPECT TO YOUR PERSONAL DATA

 

Right to request deletion of the data - Request to delete

 

You can ask for the deletion of your personal information. If you ask us to delete your personal information, we will respect your request and delete your personal information.

 

Right to be informed - Request to know

 

Depending on the circumstances, you have a right to know:

  • whether we collect and use your personal information;

  • the categories of personal information that we collect;

  • the purposes for which the collected personal information is used

  • whether we sell your personal information to third parties;

  • the categories of personal information that we sold or disclosed for a business purpose;

  • the categories of third parties to whom the personal information was sold or disclosed for a business purpose; and

  • the business or commercial purpose for collecting or selling personal information.

 

MARKETING

We may use contact information you provide us to send you marketing emails about our products and services We will only send these emails to you when you have opted in to accept marketing emails.

You are reserved the right to opt out of any marketing emails, please contact us at contact@byindivaonline.com or fill out the contact form on our website with your query.

We do not sell or share your data to other companies for any reason, including marketing.

 

Your personal data could be held by our third-party email marketing provider, in strict accordance to GDPR and their own privacy policy. Please note that this will only be applicable when you have given us consent to receive marketing emails.

 

HOW DO WE USE COOKIES?

 

We use cookies for important reasons, such as:

 

  • To provide a great experience for your visitors and customers.

  • To identify your registered members (users who registered to your site).

  • To monitor and analyse the performance, operation and effectiveness of our website

  • To ensure our website is secure and safe to use.

 

DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

We may use cookies and other tracking technologies to collect and store your information.

We may use cookies to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice.

UNDERSTANDING HOW COOKIES WORK

 

The following links explain how to access cookie settings in various browsers:

 

 

PRIVACY POLICY UPDATES

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

QUESTIONS AND OUR CONTACT INFORMATION


If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at contact@byindivaonline.com.